RightWay Automotive Credit Reviews
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: I would like to take the time to THANK all at this location for all of their help!! I had a bad experience when I first purchased a car that was not working correctly and I have to say they were able to turn my frown upside down. They did all that they could to help me fix the problems that the car was giving me but couldn\’t so they took me out of the problem car and put me in a BETTER car. Talk about customer service-they really know how to please and take care of their customers the RIGHTWAY. A special Thank you goes out to BJ Jarvis, Greg, and Nate for all that they have done for me. They have made me a very HAPPY customer and I appreciate all that they do. If anyone that I know asks me about where they can find a car all I think of is RIGHTWAY. Walking into this location makes me feel like I am at home. From their Sales Reps all the way to their District/Regional Managers-Shavontae (sorry if i missed spelled), Felix, Anita, Dalvin and of course Melvin, Manager BJ, Nate and Greg. Thank you to all of you!!! Appreciate each and everyone of you!! I don\’t know what I would have done without all of you!!! Thanks for all that you do!! 5 stars to a job well done and for taking care of me!!!
Nothing but SMILES =) Thanks again and I look forward to continue doing business with RIghtway also known as \”FAMILY\”!!!
I was very satisfied with the hospitality that my wife and I experienced there at Rightway in Traverse City Mi. We was treated with respect and kindness I recommend that any one that is looking at buying a vehicle from these respectfull place of business.I am looking forward to purchase another vehicle from them.A special thanks to Lance and the staff for what they accomplished for us to drive away with a vehicle that was affordable. I give them a Five star rating.
I had the best experience ever! Lance was so kind, he helped me get me approved. They didn’t judge me because of my situation. Nothing was negative. They told me the truth and reacted instantly to get a credit approval. I work in the restaurant business and it’s been hard finding a car loan with my proof of income. The manager went to work right away and found an auto lender that suited my needs. They helped me pick out a used vehicle that was perfect for me. The car is clean, cute and everything I need right now. The car dealership was pleasant, clean and comfortable! Thank you so much guys… I’m on my way to a fresh new start and I’m so happy to have done business here!!!
My husband and I decided to go with Rightway this time before going to other places just to see what we could get into. I never expected them to help us the way they did to get us into a vehical that we could afford. Other places would have sent us on our way with as bad as our credit is but somehow someway Lance and Roby worked magic!!! I love our new car and wished we would have went there a lot sooner instead of wasting our time with other places.. They really are the RIGHTWAY to go!!!!!!
RightWay is the only way to buy a used vehicle. Fast and friendly in the door and out the drive in the vehicle you want. Great buying experience. We will recommend to everyone. My wife has dreamed of this Charger for years and RightWay made it a reality. Thanks Guys!!
My husband and I went to rightway to purchase a vehicle expecting to be turned down on financing. Our credit is terrible due to the hard economy. Roby (the finance manager) was amazing!! He was straight forward he didn’t beat around the bush and he got us approved for an auto loan! I sincerely feel like he fought for us! Chris (sales and finance) was also great! They cared what we were getting into vehicle and payment wise and they were both filled with great advice. I didn’t feel intimidated or uncomfortable what so ever! I definitely felt like I could speak my mind and not get into a disagreement. They were professional yet personable. I am definitely happy and satisfied we chose right way! I will go back and I will refer anyone that asks where to buy a vehicle! Thanks again guys! You rock!
I would just like to say that dealing with Jason was one of the best experienced I have ever had at a car dealership. For that matter the entire staff was friendly and very helpful. Obviously my credit was shot (due to a divorce) or I wouldn’t have even been there. Never once did he make me feel bad about my situation but instead encouraged me on how to improve my credit score. I was extremely hesitant to deal with RightWay, only because it seemed to good to be true. I walked out of there with not only a great new vehicle but knowing I would certainly refer business Jason’s way, he is a jem!
: We were both very impressed with the atmosphere at RightWay. As soon as we walked in we were greeted with smiles. The staff was very friendly. My husband and I don’t have the best credit, but they were still able to get us into an affordable, nice vehicle that we never thought we would get approved for. Now we can work on our credit, while driving the car of our dreams. All thanks to Chris Pion and Roby Isaac! They were both very determined to help us and make sure we were 100% satisfied. We will definitely be recommending them to all of our friends and family!
: I went to Right Way and drove away the same day in a 2011 Ford Taurus. I was very reluctant to trade my 2005 Neon in but they offered me a good deal for it which helped with my new monthly payments. They even allowed me to test drive the Ford with no pressure to buy it. Ask for Jason when you go, and if you’re serious about buying a vehicle he will work diligently to get you into one. My Ford drives well, is loaded, and I like it!
This location was very nice I dealt with BJ . I went in a few weeks before just to see what I was looking towards buying a car she kept in touch by calling and seeing if there was anything she could do for me. When I went back she didn’t have the vehicle I wanted but she got it there. We ran into a few minor bumps but BJ got the job done a got me in the car I wanted. I will definitely go see BJ even with good credit. I’m enjoying my 2012 equinox.