RightWay Automotive Credit Reviews
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I have a decent job and bad credit and I was already so nervous to try and buy a car. As soon as I pulled in the lot and got out of the car and started to look around I was approached by Christian. He had a real smile on his face and was very helpful. I told him my situation and he immediately made me feel confident that I was at the right place. We walked inside and he introduced me to Tom Tyson. I had no idea if I would qualify for a car let alone know what kind of car I wanted. Tom helped me find a car that I liked. He then introduced me to Robby who right away assured me that he could help me out. Then the waiting game began. Tom kept me reassured that they could make this happen and he kept the mood light. Robby had quoted me a payment that I was comfortable with, so I went to the bank to get the down payment. When we got back to my surprise Robby had got my payments down $75 then which he originally quoted. I was so surprised and happy. I am so happy I stopped to buy a car at Rightway Auto. Every person there went out of there way to make sure I was taken care of. They never once made me feel bad about the credit situation I was in. I will recommend RightWay Auto to all my friends even if they have great credit. I felt like they really wanted to help and that they cared. I personally want to thank everyone that helped me today. You made buying a car easy and fun. Thanks again!
This is my favorite place to get a car. It’s my third time and every time they always help me as much as possible. The owner is hilarious and keeps you happy while you shop and the salesmen and women aren’t pushy. They are understanding and kind and sweet and REAL. They gave me advice each time I showed up that most people don’t share with you. They are honest and very flexible. I recommend that if you read these reviews you go on in. I just love tom! And Chris is pretty rad too. Seriously…. it’s the bees knees.
I had a great experience with Roby and the folks at Rightway. I highly recommend giving them a chance when looking for your next auto.
Very satisfied with the all around amazing and generous service given by the team at the traverse city right way . Tom Tyson was a great help in getting me into a great car with a great deal . I appreciate everything Tom did for me . He did an amazing job from start to finish . My friend recommended me to right way and I will also recommend many people. Thank you Tom!
My experience with Rightway Auto was nothing but the best. I was going to purchase a Malibu but that wasn’t the perfect car for me. They helped me in choosing the a just right car for me. They kept me within my guidelines for just the right car and payment that worked well within my budget. The sales person & persons were more than kind and true full in what their job is and being realistic with my driving needs. I never dreamed I could afford and finance a vehicle at this difficult time in my life, but they made my dreams a reality. I would go back there any time and get their opinion and help with buying a vehicle. Both sales people I dealt with were professional and real people. Thank You!!!!! guys for helping me in a difficult situation and putting me back on the road.
Very satisfied with the service & assistance from DeAnn & Roby @ Traverse City.
Roby and Tom we can not thank you enough! Your customer service skills are excellent! You took your time with us and explained what our options were. You showed us the perfect car for our needs and the test drive made us both understand the difference between a car payment and paying cash for what we have been driving the past four years!
I also wanted to mention that your parking lot is well maintained…..the car we drove there in….one bump and the rear end would have turned into a snow plow….if you have a unibody problem like we did…you will make it to the front door!
Roby and Tom I want you to know that now I can drive downstate to visit my elderly Dads and check on them and not worry about breaking down. I haven’t been able to do that in over a year! It is such a relief to know that we can get to work and don’t have worry about the car! Thank you for helping us find a way to drive a reliable car with a payment that is within our budget! You made our car buying experience a pleasant one!
My wife and I stopped at this location after being turned down by two other dealerships. We knew we had to get a vehicle that was larger in size but also affordable. Our credit was damaged due to previous issues. A rebuild was needed as well as understanding. The entire staff helped us as soon as we entered the lot. Deann explained everything we needed to know to make a good decision. The vehicle options on the lot were varied allowing us to select what was best for our situation. The customer service was amazing and at no time did we feel bad about our credit. Understanding of our personal situation was not only present but made evident. I researched my purchase afterward and found the offer given was a great deal. I felt like I was special and respected unlike other dealerships visited. Thank you Right Way for all your help and support. I recommend anyone needing help rebuilding credit stop here first.
Deann is amazing as is Chris. Both went above and beyond to accommodate me during the purchase of my vehicle. Love right way, for sure the right way for me and my boys!
Very good customer service. Chris as wonderful with getting the SUV I wanted. Roby was just outstanding. I have referred other costumers to them. I would send anyone that asked where to purchase a car/truck from here.