FAQ

Frequently Asked Questions

At RightWay, we believe you deserve a quality vehicle regardless of your credit or financial situation. We’re also committed to making the process of buying that vehicle as easy as possible. Below is a list of frequently asked questions to help you get started.

Credit Approval Questions

Yes, of course! RightWay has a variety of bank and credit union lender options available with interest rates as low as 2.99%, with approved credit.

 

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Yes, that’s our specialty! RightWay dealerships are truly the auto credit experts and help customers with bad credit drive away in nicer, newer vehicles every day.

 

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Yes! If you don’t have an established credit history yet, RightWay can still help you get approved to buy a new vehicle.

 

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First, congratulations on embarking on your first car buying journey! And second, yes, you can get approved at RightWay!

 

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Yes, we do it every day! We understand past circumstances may have caused you to miss payments in the past, but we won’t let that stop you from getting a new car.

 

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Yes, a bankruptcy doesn’t exclude you from purchasing a vehicle from us. We work directly with lenders that specialize in approving customers with bankruptcies.

 

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Yes, but only if you fill out a credit application. And don’t worry! Your credit report and score aren’t the only factors our lenders take into consideration during the approval process. Your income, time on the job, down payment, vehicle, and other factors can work in your favor if you have a less than perfect credit score.

 

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Financing Questions

We work hard to get you a low-down payment you can afford, and many of our customers get approved for $0 down. We customize our down payments per vehicle and per customer; it ultimately depends on lender requirements, customer credit worthiness, and the vehicle being purchased.

 

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RightWay is focused on getting you a low payment you can actually afford. We want you to still be able to pay your rent, bills, and other living expenses. Your monthly payment ultimately depends on the vehicle you buy, how much money you put down, and the terms of the loan you get approved for. But rest assured, it will be affordable.

 

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We work hard to get you approved at a competitive, low interest rate. Many of our customers get approved for 2.99% APR! Your interest rate ultimately depends on the current market rates, the vehicle you buy, and your credit worthiness.

 

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No, we are just the car dealership and work with over 30 outside banks. This allows us to prioritize getting you approved for the vehicle you deserve.

 

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Yes! For your convenience, we are partnered directly with many banks and local credit unions to get you approved without ever leaving the dealership. We also have 30+ lenders and can often get you approved with another lender at a better rate than your own bank or credit union. You win when banks compete for your business!

 

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No, but we do work with lenders that offer just as aggressive approvals to earn your business! Whereas, buy here pay here dealerships are small car lots that don’t work with outside banks or credit unions and instead lend you money directly. You then have to visit the dealership weekly to make payments in person. Many buy here pay here dealerships do not inspect their vehicles, do not offer warranties, sell older vehicles, and do not report your payments to major credit bureaus.

RightWay offers a much better experience than the typical buy here pay here dealership. All of our vehicles pass a stringent 70-point safety inspection, include a 6-month / 6,000-mile limited warranty, and two years of oil changes at no cost to you. We also have relationships with 30+ lenders to get you approved regardless of your credit or financial situation.

Don’t get trapped with a buy here pay here dealership. Visit RightWay for a better car buying experience!

 

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Employment & Income Questions

We get customers approved that make as little as $1,000 per month.

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First, congratulations on your new job! We have lenders that specialize in approving customers with short on-the-job time, so you can start your new career in style with a new car from RightWay!

 

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We know many car dealerships will turn you away but we have lenders that specialize in approving customers who are paid in tips or cash. RightWay helps servers, bartenders, entertainers, landscapers, and more get approved for the new car they deserve!

 

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That’s no problem at RightWay! We have lenders that specialize in approving customers with income from child support, SSI disability, or other government assistance.

 

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Purchasing Questions

No, feel free to drop by your nearest RightWay at your convenience during normal business hours. However, sometimes we can get busy approving other customers for the car of their dreams, so an appointment guarantees you’ll be seen as soon as possible.

 

Schedule Appointment

We will help you get approved and driving away in your new car as soon as possible, without making you feel rushed. For some customers, it can take as little as an hour; for other customers, it may take three or four hours from start to finish.

 

Schedule Appointment

Absolutely! We know you’re excited to show off your nicer, newer car to friends and family, so we will have you driving away the same day. Apply today, drive today at RightWay!

 

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Yes, we accept all trade-ins regardless of age or condition. You can then use the money towards the down payment on your nicer, newer car!

 

Value Trade-In

All you need to bring is a valid ID. RightWay makes it easy to get approved for a new car!

 

Schedule Appointment

Yes. As long as you have a valid driver’s license, you can take a RightWay vehicle for a test drive. We wouldn’t expect you to buy a vehicle without making sure you like it first, so test drive away!

 

Find Your Vehicle

No, a driver’s license is not needed to buy a vehicle at RightWay! You just won’t be able to drive it during the test drive.

 

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Yes, car insurance is needed to buy a vehicle per state law, but we can assist you in obtaining an affordable insurance policy! Depending on the vehicle, full coverage insurance is not required by some lenders, which can save you even more money.

 

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Vehicle Questions

Unfortunately, no, you cannot reserve a car online. Our inventory is always changing, so the best way to reserve a car is to schedule an appointment at your local RightWay.

 

Find Your Vehicle

RightWay sells all makes and models! From Chevrolet Malibus to BMW 3 Series, you’ll find the car, truck, minivan, or SUV right for you.

 

Find Your Vehicle

Most RightWay vehicles are from model year 2008 all the way up to like-new 2019’s! When you shop at RightWay, you know you’re getting a nicer, newer car. All cars go through a stringent 70-point safety inspection and include a 6-month / 6,000-mile limited warranty.

 

Find Your Vehicle

Yes, all RightWay vehicles go through a stringent 70-point safety inspection and include a 6-month / 6,000-mile limited warranty in case something pops up after you purchase the vehicle.

 

Find Your Vehicle

Absolutely, RightWay welcomes the opportunity to have your mechanic inspect your vehicle of choice. You may test drive the vehicle to your mechanic, or have your mechanic visit the store with you.

 

Find Your Vehicle

RightWay is part of a large group of 52 dealerships that gives us special access to nicer, newer cars from a variety of sources. Many of our vehicles are manufacturer lease turn-ins, rental cars, and customer trade-ins. All cars go through a stringent 70-point safety inspection and include a 6-month / 6,000-mile limited warranty.

 

Find Your Vehicle

It depends on the vehicle. However, all RightWay vehicles must pass a stringent 70-point safety inspection and include a 6-month / 6,000-mile limited warranty in case something pops up after you purchase the vehicle.

 

Find Your Vehicle

 Yes! All vehicles include a 6-month / 6,000-mile limited warranty and pass a stringent 70-point safety inspection. We also provide two years of oil changes at no additional cost to you, so your maintenance worries can go away. If you’d prefer a longer warranty, we have many options available that can be added into your monthly payment.

 

Find Your Vehicle

We provide two years of oil changes to all customers at no additional cost. You will still have to pay for any regular maintenance outside of the 6-month / 6,000-mile limited warranty.

 

Find Your Vehicle

All vehicles pass a stringent 70-point safety inspection and go through a reconditioning process that minimizes the possibility of your car breaking down. In the event your RightWay vehicle does break down, we provide 12 months of 24×7 roadside assistance and a 6-month / 6,000-mile limited warranty with the purchase of every vehicle.

 

Find Your Vehicle

RightWay has close to 4,000 vehicles in-stock nationwide for you to browse on RightWay.com! In the event the vehicle you’re interested in is currently located at a different RightWay location, speak with your RightWay representative about transferring the vehicle to your local store.

 

Find Your Vehicle

We currently don’t show prices online because our inventory moves quickly and our prices change based on market conditions and reconditioning we perform on our vehicles. Regardless, we strive to never lose a customer over price.

 

Find Your Vehicle

Review Questions

Yes, all of our customer reviews are from real customers! Our company mission statement is “to create an experience for which the customer returns to do business with us again” and we strive to live up to this everyday by offering world-class customer service to each and every customer.

 

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We sell a lot of cars and have been in business since 1995, so we have been fortunate to serve over 110,000 satisfied customers.

 

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Customer Questions

Typically, as soon as 24 to 30 months depending on your current situation. Apply online or schedule an appointment today to discuss the vehicle upgrade options available to you!

 

Apply Now

Unfortunately, RightWay is unable to assist with most loan questions, so you will need to reach out to your finance company. If you are unsure who your finance company is, please contact your local RightWay store, and they will provide the contact information for your finance company.

 

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Corporate Questions

We always recommend contacting your local RightWay first by clicking here. If you need additional assistance and want to contact our corporate office, please click here.

RightWay has plans to reach 150 stores nationwide and needs talented individuals like you to make it happen! We have a proven manager-in-training program that gives you the opportunity to eventually run your own region with multiple RightWay locations. Click here to express your interest in this great opportunity.

RightWay is always looking for talented individuals to join our growing organization! Click here to apply now.